Hope and Healing

Payment Options and Insurance

Insurances Accepted
  • Medicaid (foster care carve-out)
  • EMI Health
  • Deseret Mutual Benefit Administrators (DMBA)*
  • Direct Care Administrators*

* Out of Network benefits only. 

Depending on your individual insurance provider and plan, services may be covered in full or in part. You will be responsible for copayments for each session, and in some cases, you will be responsible for the entire fee until your annual deductible has been met. If a claim is denied by your insurance, you will be the one responsible for payment for the session. We encourage you to contact your provider for details about your individual benefits so that you may plan accordingly. 

We don't bill secondary insurances. You can personally bill your secondary insurance by submitting EOBs from your Primary Insurance.

How can I utilize my insurance if you don't accept it?
We provide monthly Superbills to any client who requests them.
What is a Superbill?

A superbill is a detailed document that allows you to bill your insurance. If you have Out of Network benefits through your insurance provider, you can submit a superbill to your insurance to request personal refunds. Once you have submitted the superbill, your insurance will apply the information toward your Out of Network benefits. You may see refunds immediately, or you may have to meet your Out of Network deductible before your insurance will start covering the sessions.   

These superbills will be available for in-person pickup the second week of each month (unless otherwise negotiated).

Please contact your insurance provider to learn how they require superbills to be submitted.

How will this effect weekly sessions?

You will be charged our Out of Pocket prices each week you have a session in the clinic. All the sessions you attend throughout the month will be included in the provided superbill.

Other Ways to Pay for Treatment
  • Clergy or Bishop Pay
  • Self Pay or Private Pay via cash or credit card
  • Health Savings Accounts (HSA)
Late Cancellation and Missed Appointments

The appointment time you have scheduled is yours. If you need to cancel an appointment, please call  your therapist 24 hours in advance so that the time can be re-scheduled with someone else. Since there are a limited number of therapy hours available during the week, you will be charged for missing an appointment if not cancelled 24 hours in advance.


How do I know if my Insurance will cover therapy?

You can call your insurance provider to find out if you have coverage for therapy. Some helpful things to ask your insurance provider are;

Do I have Mental Health Benefits?

Do I have Telehealth Benefits, and are they different from my Office Visit Benefits?

Do I have Out of Network Benefits?

What are my copay, deductible, and out of pocket accumulators?

Is there a set number of sessions allowed per year?

When does my plan renew?

What is "Foster Care Carve Out"?

Foster Care Carve Out is a type of Medicaid specifically given to kids who are in Foster Care, or who were adopted through Foster Care. In order to be seen, you child's "Carve Out" setting must be turned on. This can be done by contacting your Post Adopt worker and requesting that it gets turned on. We are not able to do this for you. 

To find out if your Carve Out setting is already turned on, or to request further information and instructions, call the office at 385-215-9084

What if I don't have insurance?

No problem! We offer affordable, Out of Pocket prices for our services. We are also happy to work with any Clergy or Bishop who would like to assist in payments. To inquire about out of pocket session prices and further payment options that may be available please contact the office by calling 385-215-9084

How do I notify my therapist if I need to miss an appointment?

Any cancelations or rescheduling will be done directly with your therapist. At your first appointment, you will receive a business card with their contact information for this purpose. If you lose their contact information, call the office at 385-215-9084 to get their phone number

Domestic Abuse and Child Abuse Hotline

Drug and Alcohol

Eating Disorders

Learning Disabilities and ADHD

Mental Health Crisis Lines / Suicide Hotlines

Rape and Sexual Assault

Take the First Step

Click below to request your appointment